Here is what they said:
Dear Elly,
We are sensitive to the nature of your feedback, however the NHS Choices Service Desk is geared towards feedback for the web page itself, and is unable to give advice on personal medical access issues.
If you wish to make a complaint, please visit -
http://www.nhs.uk/aboutNHSChoices/contactus/Pages/Howtocomplaincompliment.aspx
Kindest Regards
NHS Choices Team
I guess they didn't read my email properly as I WAS commenting on their website!
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